True Heart Insurance Highlights Risks of Data-Mismatch Requests

Clients consulting with an insurance agent at True Heart Insurance office.

Greenville, South Carolina, October 14, 2025

News Summary

True Heart Insurance in Greenville, SC, is raising awareness about the risks associated with data-mismatch requests in the insurance market. These issues can lead to policy cancellations and loss of tax credits for clients. The agency has observed many clients who have been negatively impacted by unaddressed mismatch notices. True Heart emphasizes the importance of proactive monitoring and annual policy reviews to mitigate these risks and offers complimentary consultations for those affected.

Greenville, South Carolina – True Heart Insurance is raising awareness about the significant risks associated with data-mismatch requests in the insurance market. These requests can jeopardize coverage for policyholders, especially in light of changes brought about by the Marketplace.

The insurance agency warns that failing to address data-mismatch requests can result in the loss of tax credits, which may lead to policy cancellations and unexpected gaps in coverage for individuals and families. This initiative is particularly timely as the agency has observed numerous clients from other agencies who lost their coverage due to unaddressed mismatch notices or missed deadlines.

Founded in 2013, True Heart Insurance has emerged as a reliable resource for both English and Hispanic communities in Upstate South Carolina. The agency has achieved notable growth through strategic radio advertising, an active social media presence, and positive client referrals, earning its place as one of the top health insurance providers in Greenville.

Joshua Dixson, the founder of True Heart Insurance, explains that many people are unaware of the severe consequences stemming from administrative oversights related to their insurance coverage. To combat this, True Heart utilizes a proactive approach that includes careful monitoring of clients’ documentation and requirements to prevent possible issues with insurance coverage.

Annual policy reviews are emphasized as a critical component of the agency’s service; these assessments allow True Heart to reassess clients’ insurance needs each year, especially as carriers adjust their plans and pricing structures. With an increase in insurance carriers entering the market in Upstate South Carolina, there are fresh opportunities and challenges for residents looking for insurance coverage.

Dixson notes that many clients overlook the essential nature of these annual assessments and the potential improvements they might uncover in coverage options. To mitigate the risks associated with data mismatch issues or to enhance insurance management, True Heart offers complimentary consultations to individuals who might be affected.

Individuals and families interested in reviewing their current coverage or seeking assistance with data mismatch concerns can visit True Heart’s website to schedule an appointment. The agency operates from its office located at 24 Blanche Rd, Greenville, South Carolina 29617. Interested clients can contact True Heart Insurance by emailing via their website or calling +1 864-365-2724.

Key Features of True Heart Insurance

  • Proactive Monitoring: The agency actively monitors clients’ documentation requirements to prevent coverage issues.
  • Annual Policy Reviews: Critical assessments to address changing insurance needs and potential improvements in coverage.
  • Complimentary Consultations: Offered to clients concerned about data-mismatch issues.
  • Trusted Resource: Serves both English and Hispanic communities in Upstate South Carolina since 2013.

Contact Information

  • Office Address: 24 Blanche Rd, Greenville, South Carolina 29617
  • Phone: +1 864-365-2724

Website

For more information, visit https://www.trueheartinsurance.com/

FAQ

What is a data-mismatch request?

Data-mismatch requests are notifications that can risk insurance policyholders’ coverage if not addressed properly.

What can happen if a data-mismatch request is not addressed?

Failure to address data-mismatch requests can lead to the removal of tax credits and eventual policy cancellation, resulting in unexpected coverage gaps.

How does True Heart Insurance help clients with data-mismatch issues?

True Heart Insurance employs a proactive approach, including vigilant monitoring of clients’ documentation requirements and personalized enrollment processes to identify potential issues.

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STAFF HERE GREENVILLE
Author: STAFF HERE GREENVILLE

The HERE Greenville Staff Writers are a collaborative team of journalists, editors, and local contributors passionate about delivering accurate, timely information to the Greenville community. As part of the HEREcity.com Network, which powers over 100 U.S. city sites including HEREcolumbia.com, our staff draws on collective experience in South Carolina journalism to cover everything from business sales and real estate developments to dining deals and community initiatives. Our Expertise and Background Local Roots in Greenville Our team includes lifelong Greenville residents and SC natives with deep knowledge of the area’s history, economy, and culture. We’ve covered key events like the recent sales in the Heritage Historic District 17 , Greenville’s textile and railroad heritage 2 , and growth in local education sectors (e.g., Greenville Technical College programs) 27 . Collective Experience With over 50 combined years in journalism, our staff has backgrounds in print, digital media, and community reporting. We prioritize fact-based stories, drawing from sources like the Greenville Chamber of Commerce, city government records, and on-the-ground interviews. Commitment to Quality Every article is a group effort, involving research, editing, and verification to ensure reliability. We adhere to journalistic standards, citing credible sources and updating content as new details emerge.

Picture of STAFF HERE GREENVILLE

STAFF HERE GREENVILLE

The HERE Greenville Staff Writers are a collaborative team of journalists, editors, and local contributors passionate about delivering accurate, timely information to the Greenville community. As part of the HEREcity.com Network, which powers over 100 U.S. city sites including HEREcolumbia.com, our staff draws on collective experience in South Carolina journalism to cover everything from business sales and real estate developments to dining deals and community initiatives. Our Expertise and Background Local Roots in Greenville Our team includes lifelong Greenville residents and SC natives with deep knowledge of the area’s history, economy, and culture. We’ve covered key events like the recent sales in the Heritage Historic District 17 , Greenville’s textile and railroad heritage 2 , and growth in local education sectors (e.g., Greenville Technical College programs) 27 . Collective Experience With over 50 combined years in journalism, our staff has backgrounds in print, digital media, and community reporting. We prioritize fact-based stories, drawing from sources like the Greenville Chamber of Commerce, city government records, and on-the-ground interviews. Commitment to Quality Every article is a group effort, involving research, editing, and verification to ensure reliability. We adhere to journalistic standards, citing credible sources and updating content as new details emerge.
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